The Basics
Are my donations tax deductible?
Your donations, less fees, should be 100% tax-deductible. However, we must recommend that you certify the tax-deductibility of your GiveTide donations with your tax advisor.
How does GiveTide work?
After you have attached your bank, GiveTide will automatically round up the spare change on your everyday puchases to the nearest dollar. You can set a weekly cap to automatically turn off roundups after a specific amount.
Is GiveTide Free?
GiveTide is free to use for donors. Nonprofits are charged 8% of Round-up donations, and 2.79% of one-time donations. Our donor-advised fund partner charges 1% bringing the total fundraising percentages to 9% and 3.79%, respectively. GiveTide Plus members are eligible to receive a discounted fee of 5% on Round-up donations. If your organization is interested in joining the GiveTide Plus Program, please reach out to Contact@GiveTide.com.
Is GiveTide secure?
Absolutely, security is our top priority.
How long does it take for my roundups to appear in my GiveTide account?
Your roundups are calculated every 4-6 hours, and transferred to a Donor-Advised Fund (DAF) within 1-2 business days.
How do I add my nonprofit to GiveTide?
Easy!
Where can I learn more about the Social Good Fund?
GiveTide has partnered with the Social Good Fund, a 501(c)(3) Donor-Advised Fund, as a fiscal sponsor in order to process donations. This partnership helps us process gifts more efficiently and effectively. To learn more about the Social Good Fund, visit their website at https://www.socialgoodfund.org/
Roundups
How do I set a weekly cap on my roundups?
You can set and change your weekly roundup limit whenever you like.
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Select the "Profile" tab -
Select "Weekly Cap" -
Adjust your weekly cap using the sliding bar -
Select "Save"
What is a Funding Source?
This is the account from which roundups are withdrawn, and it must be an ACH account (e.g. checking/savings).
What is a Roundup Source?
Roundup Sources are the accounts used to calculate roundups, and can be debit cards OR credit cards. You can add additional Roundup Sources even if they are with another bank.
Can I disable my weekly cap on roundups?
Yes! Simply toggle "Disable weekly cap" in your Weekly Cap settings. This will let you round up on every purchase you make with your connected Roundup Source.
How do I connect my bank?
To connect your bank:
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Navigate to the "Profile" tab in the app -
Select "Payment Settings" -
Select "Link an account" -
Select your bank and verify your credentials -
Select "Continue" -
Select your Funding Source and hit "Next" -
Select your Roundup Source(s) and hit "Next" -
Customize your weekly cap and press "Complete"
I can't find my bank. How can I tell if it's supported?
GiveTide supports 1,700+ financial institutions. If you don't see your bank listed, try searching a few different keywords (some banks are listed as acronyms, for example).
Can I round up with a credit card instead of a debit card?
Yes! Once you've connected a Funding Source, simply select "Add another card" on the Payment Settings page, then follow the step-by-step instructions!
How do I temporarily pause my roundups?
To pause your roundups, just deselect your Roundup Source(s).
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Navigate to the "Profile" tab -
Select "Payment Settings" -
Tap the arrow next to the account listed under "Roundup Source(s)" -
Uncheck all boxes and select "Save" -
If you have connected multiple Roundup Sources, simply repeat from step 3!
Donating
Which nonprofits does GiveTide support?
Part of our mission is to empower you, the donor, to be able to make your own unique impact. That's why we built GiveTide to support any 501(c)(3) that is in good standing with the IRS.
What is a GiveGoal?
A GiveGoal is a pledge to raise a specific amount for a charity over any period of time; it can be kept personal or shared with friends. There is no "right" amount for a GiveGoal, that's entirely up to you.
How do I donate my roundups?
Once you have accrued some spare change, it's time to get giving!
When do organizations receive my donation?
Your donations are sent monthly via paper check! Don't worry, the irony isn't lost on us.
How do I request an charity be added to GiveTide?
To request a charity, first make sure it isn't already listed by searching for it in the "Explore" tab.
How do I invite a friend to my GiveGoal?
When you create a GiveGoal, you will automatically be prompted to invite Facebook friends that use GiveTide.
Can I join a friend's GiveGoal for a specific charity?
Sure! To join a friend's GiveGoal for a charity:
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Navigate to the "Explore" tab and search for the charity -
Select the charity -
Instead of entering an amount on the "GiveGoal" screen, scroll down the page to find existing GiveGoals -
Select your friend's GiveGoal
Can I make a one-time donation using GiveTide?
Absolutely! As a matter of fact, GiveTide is the ONLY iOS application to allow you to make one-time donations in a 100% in-app experience. Other services require you to leave the app to confirm donations in a mobile browser like Safari.